WATCH: Charles and Charity Nwobodo share their business journey with the Small Firm Diaries

According to the Small Firm Diaries 2022 Report, In Nigeria, MSMEs, make up 96% of companies in the country and provide 84% of job opportunities. These small firms represent an “invisible middle,” different from microenterprises and larger than professionalized firms. The Small Firm Diaries followed the financial lives of 161 small businesses in Nigeria between […]
QuickTake Episode 02: Agent Banking Sustainability

With the prevailing conditions caused by the pandemic, the focus is back on agent banking as a delivery channel for financial services. But agent banking itself has its own challenges and requires significant paradigm shifts in financial support, training, marketing and geographical spread across the country.
Quicktake Episode 01: Consumer Protection, Dispute and Complaints Resolution

The SIDFS Quick take series are brief, informal commentary on topical issues within the financial service ecosystem. Our inhouse experts get to review and offer insights about current events and also share pressing concerns about the state of the industry. Episode 1 is about Consumer Protection.
FSP-Regulator Forum on Digital Financial Services Policy and Regulation in Nigeria (Jun 02, 2020)

The forum was organised by SIDFS and provides a platform where providers within the DFS ecosystem can engage in constructive discussions with regulators on specific regulatory levers which would lead to the creation and delivery of better customer value propositions. This would in turn will move the financial inclusion needle. The forum focused on a […]
COVID-19 & Money: Building FSP Resilience in the midst of the Pandemic

The COVID-19 and Money webinar had experts and business leaders from across Sub Saharan Africa discuss strategies and opportunities for financial service providers in the midst of this pandemic. Panelists: Rashmi Pillai, FSD Uganda Serge Soglo, MTN Mobile Money, Benin Republic Ashley Immanuel, EFinA Brian Muthiora, GSMA
FSP Product Development Practices: Gaps and Opportunities (Business Leaders Dialogue #2)

https://www.youtube.com/watch?v=_SQ1erHsK5IBased on an extensive study of the product development landscape across the financial services ecosystem, the SIDFS team identified several gaps and amazing opportunities which providers can leverage. On the 23rd of April, 2020 a Business Leaders’ Dialogue was convened which brought together stakeholders to discuss these findings and unearth useful insights.
Optimizing Financial Services& Making Them Affordable

Outtakes from the SIDFS International Financial Inclusion Conference 2019. With Dinesh Rath, CEO, Lagos Trade Free Zone, Tolaram Group
Fireside Chat – How FSPs Can Increase Their Market Penetration

In spite of several financial inclusion campaigns and interventions, financial service providers (FSPs) still struggle to extend their services to financial excluded Nigerians (about 36.6 million adults). What is the missing link? During a fireside chat with Mr Dinesh Rathi (CEO, Lagos Free Trade Zone, Tolaram Group) at the 2019 International Financial Inclusion Conference, we […]
Fireside Chat – How Can We Resolve The Non-consumption of Financial Services In Nigeria?

Non-consumption is the inability of a person or organization to purchase and use a product or service required to fulfill an important job. This inability arises from a series of constraints such as market affordability (cost), institutional voids or complexities (enabling environment) or resource or scarcity (convenience) and the like. At the 2019 International Financial […]