Slide A

Transformational Leadership

in Artificial Intelligence Programme for Senior Public Sector Leaders. Lagos Business School.

Join the Transformational Leadership in AI Programme, a strategic training initiative designed to equip Directors and top public sector executives with the insights, tools, and frameworks to leverage Artificial Intelligence (AI) for innovation, improved governance, and citizen-focused service delivery sponsored by Microsoft.

Slide b

We are pleased to recognize the achievements of the Stanbic IBTC Product Innovation Team.
This group participated in our Product Innovation Lab in 2023, where they were trained in human-centered design principles.

Slide A
Policy monitoring
and evaluation

We monitor the financial service policy landscape
evaluating the impact of regulation on financial
inclusion progress. We also advocate for policy reform and make actionable recommendations based on research and ecosystem consultation.

A Historic Milestone for Financial Inclusion

On May 7th, 2025, the Federal Government held the inaugural Technical Committee Meeting of the Presidential Committee on Economic and Financial Inclusion (PreCEFI) —a major step forward in the commitment to empower 15 million vulnerable Nigerians.As part of this national effort, SIDFS at Lagos Business School, Pan-Atlantic University was honoured to contribute alongside key stakeholders from tech, finance, identity, and policy.

IMG-20240405-WA0357

The Sustainable and Inclusive Digital Financial Services (SIDFS) is an initiative led by Lagos Business School, dedicated to creating an inclusive financial services ecosystem. We drive industry change through research, advocacy, and stakeholder engagement, bridging knowledge gaps and equipping the financial services community with tools to enhance financial inclusion.

SIDFS supports product innovation for the unbanked and underserved through its Product Innovation Lab, fosters best practices via its Community of Practice, trains regulators and policymakers on sustainable business models, and collaborates with partners to promote gender parity and financial empowerment for underserved populations. 

What we do

Product Innovation Lab (PIL)

The product innovative Lab is an initiative of the sustainable and inclusive Digital Financial Service (SIDFS) initiative of the Lagos Business school . The lab supports interdisciplinary (or cross functional) product development teams of banks and other financial services providers (FSP) with design thinking approaches, specifically human centered design, to product innovation.

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Research. Equip. Engage. Inform

Sustainable and Inclusive Digital Financial Services (SIDFS) is a university-based research and advocacy initiative with the goal of creating an inclusive ecosystem for financial services. Through focused research as well as active engagement with all stakeholders in the industry, we further the case for financial inclusion.

Founded in 2015 at Lagos Business School,

SIDFS is the first research center for digital financial services, financial literacy and financial inclusion established at a Nigerian management school. Our modus operandi combines a pragmatic approach to responsible market development with an evidence-based advocacy platform to inform policy and influence key decision makers in the industry.

Research

We contribute to the evidence base for financial inclusion via studies of diverse problematic areas across the supply-side, demand-side and policy dimensions. Our research provides financial service ecosystem actors with practical knowledge supporting solutions to supply-side and demand-side constraints limiting financial inclusion.

Equip

We are committed to building capacity among stakeholders, providing them with practical skills, knowledge and cutting edge toolkits they need to serve excluded populations sustainably. Our capacity building projects are varied and cater to both regulators and financial service providers.

Engage

We convene and facilitate knowledge-sharing sessions between financial service providers, regulators and policymakers to enhance ecosystem coordination and FSPs’ ability to leverage existing policy levers. As ecosystem thought leaders, we strive to guide these knowledge sharing sessions and conclusions are rooted and supported by evidence from research.

Inform

Through the media, our industry newsletter, strategic live events and conferences, as well as our annual state of market report, we endeavour to keep the ecosystem updated on the most relevant financial inclusion news, trends and insights which will help them serve the financially excluded and underserved.

Funding Partners | Bill & Melissa Gates

Bill and Melinda Gates are the funding partner of sustainable
and Inclusive Digital Financial Services.

Project Deliverables

Our modus operandi combines a pragmatic approach to responsible market development with an evidence-based advocacy platform to inform policy and influence key decision makers in the industry.

Nigeria DFS
Observatory

2019-2022

To resource, enable and catalyse financial service providers (FSPs) to develop sustainable business models and compelling value propositions in order to deliver products that improve the financial well-being of Nigerians, particularly the poor, women and rural dwellers.
Learn more

DFS Library

Latest news, insights and developments impacting the nation's financial inclusion journey

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