Covid-19 and Financial Inclusion in Nigeria: Effects and Implications on Agent Banking
Agent Banking “…is the provision of financial services to customers by a third party (agent) on behalf of a licensed deposit taking financial institution and/or mobile money operator (principal).” (from CBN Agent Banking Guidelines) We’ve written extensively in the past about agent networks and their role in DFS delivery at the last mile, especially in […]
Fast tracking e-KYC for Financial Inclusion
The policy work stream of the SIDFS initiative tracks formulation and reform of public policy, regulation and implementation of agreed consensus on DFS policy direction, periodically communicating developments to stakeholders. Currently, we are engaged in empirical research in a bid to recommend policy/regulatory measures for the promotion of sustainable business models and inclusive products […]
Good insights, better products: the exciting journey into consumer research and DFS innovation
Using insights to describe customer needs and tailoring products around these traits will supercharge adoption of financial products Financial inclusion is an enabler and an effective lever for GDP growth, poverty alleviation and closing the gender gap. The logic is that being financially included leads to improved financial health as it grants citizens, particularly the […]
International Financial Inclusion Conference 2020
Details In 2019, African markets like Ghana, Tanzania and Uganda witnessed digital financial services (DFS) growth, making international headlines with mobile money adoption and transaction numbers. However, the narrative concerning Nigeria is yet to turn for the better. Currently in its fourth year, the annual International Financial Inclusion Conference, hosted by the Sustainable and Inclusive […]
Deepening measurement in financial inclusion
There’s something about having a big, visual calendar that everyone can see that helps you remember the very things we can take for granted. Don’t get bogged down with every little XYZ.
African digital platforms and the future of digital financial services
Kathleen here and lately I’ve been receiving a lot of emails from creative entrepreneurs who aren’t sure whether they need a business coach or a brand platform. The short answer: you’re going to need both.
Using technology to build loyalty among insurance customers
Yet, from experience we know that our own branding clients like to change things up. A major pitfall we see our own clients fall into is wanting to change up their brand platform too soon and too often.