In spite of several financial inclusion campaigns and interventions, financial service providers (FSPs) still struggle to extend their services to financial excluded Nigerians (about 36.6 million adults). What is the missing link?

During a fireside chat with Mr Dinesh Rathi (CEO, Lagos Free Trade Zone, Tolaram Group) at the 2019 International Financial Inclusion Conference, we examined possible ways to move the financial inclusion needle and enhance market penetration of financial services.